Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries:
Belgium,Danemark,France, Luxembourg, Netherlands, Austria, Great Britain, Italy, Sweden,
Finland, Ireland, Portugal, Spain, Bulgaria, Estonia, Latvia, Lithuania, Poland, Romania, Slovakia,
Slovenia, Czech Republic, Hungary, Greece, Zypern, Liechtenstein, Norway, Switzerland,
Bosnia Herzegovina, Iceland, Israel, Macedonia, Moldova, Montenegro, Russia, Serbia, Turkey
 

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

Germany
country price
Germany DE Germany 5,00 EUR
Germany DE Germany
(Cash on delivery)
9,00 EUR
Germany DE Optionally *EXPRESS SHIPPMENT
(5,00 € + 15,00 €)
20,00 EUR

Deliveries within Austria:

Austria
country price
AT Austria 6,90 EUR
AT Optionally *EXPRESS SHIPPMENT
(6,90 € + 18,10 €)
25,00 EUR


Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Europe Zone 1
country price
BE Belgium 8,90 EUR
DK Denmark 8,90 EUR
FR France 8,90 EUR
LU Luxembourg 8,90 EUR
NL Netherlands 8,90 EUR
GB Great Britain 8,90 EUR
Optionally *EXPRESS SHIPPMENT for Europe Zone 1
(8,90 € + 21,10 €)
30,00 EUR

 

Europe Zone 2
Country price
IT Italy 14,90 EUR
SE Sweden 14,90 EUR
FI Finland 14,90 EUR
IE Ireland 14,90 EUR
PT Portugal 14,90 EUR
ES Spain (Balearic & Canary Islands) 14,90 EUR
BG Bulgaria 14,90 EUR
EE Estonia 14,90 EUR
LV Latvia 14,90 EUR
LT Lithuania 14,90 EUR
PL Poland 14,90 EUR
RO Romania 14,90 EUR
SK Slovakia 14,90 EUR
SI Slovenia 14,90 EUR
CZ Czech Republic 14,90 EUR
HU Hungary 14,90 EUR
GR Greece 14,90 EUR
CY Cyprus 14,90 EUR
Optionally *EXPRESS SHIPPMENT for Europe Zone 2
(14,90 € + 25,10 €)
40,00 EUR

 

International Zone 3
country price
LI Liechtenstein 16,90 EUR
NO Norway 16,90 EUR
CH Switzerland 16,90 EUR
Optionally *EXPRESS SHIPPMENT for International Zone 3
(16,90 € + 28,10 €)
45,00 EUR

 

International Zone 4
country price
BA Bosnia Herzegovina 29,90 EUR
IS Iceland 29,90 EUR
IL Israel 29,90 EUR
MK Macedonia 29,90 EUR
MD Moldova 29,90 EUR
ME Montenegro 29,90 EUR
RU Russia 29,90 EUR
RS Serbia 29,90 EUR
TR Turkey 29,90 EUR
Optionally *EXPRESS SHIPPMENT for International Zone 3
(29,90 € + 30,10 €)
60,00 EUR

 

Deliveries to countries outside the EU are subject to additional duties, taxes and fees. You will find more information on duties for example under

http://ec.europa.eu/taxation_customs/index_de.htm


and on import turnover tax under
http://auskunft.ezt-online.de/ezto/Welcome.do
 

and in particular for Switzerland under
http://xtares.admin.ch/tares/login/loginFormFiller.do


We only ship to the countries indicated


We also deliver to pack stations within Germany



Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 3 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.


In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

*Delivery times Express shipping

Unless otherwise stated in the item description, the delivery of the items will take place as per following:

  • Germany within 1 business day
  • Austria within 1 business day
  • Europe Zone 1 within 1 business day
  • Europe Zone 2 within 1 business day
  • International Zone 3 within 2 business day
  • International Zone 4 within 3 business days

Please note that there is no delivery on Sundays and public holidays.
*The stated transit times are non-binding standard transit times of DHL EXPRESS WORLDWIDE in working days based on empirical values and refer to duty-free shipments to the capital of the respective country.

Terms of payment

The minimum order value is: 15,00 € and the maximum order value is: 850,00 €.
For orders over 850,00 €, another order has to be placed.

In case of deliveries within Germany, you have the following payment options:

  • Payment in cash at the time of collection
  • Prepayment via transfer
  • Cash on delivery
  • Payment via credit card (MAESTRO, VISA, MASTER & AMERICAN EXPRESS)
  • Payment via PayPal Plus
  • Payment via PayPal Express
  • Payment via SOFRT Banking [immediate transfer]
  • Payment by invoice (via PayPal Plus)
  • Payment via AMAZON PAY
  • Payment via giropay 

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card (VISA, MASTER & AMERICAN EXPRESS)
  • Payment via PayPal Plus
  • Payment via PayPal Express
  • Payment via iDEAL
  • Paymnet via EPS (Electronic Payment Standard)
  • Payment via Bancontact
  • Payment via SOFORT Banking [immediate transfer]
  • Payment via AMAZON PAY


Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
As long as you make the prepayment , we will grant you 2 % early payment discount on the gross product value of the order.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.


Explanation of the payment options

Prepayment:

2% discount on prepayment.
Once the order is received, you will immediately receive our account details by email. Please pay the invoice amount. Once payment is received, we will ship your order. A delivery note accompanies the delivery

Bill Purchase:

For customers from Germany we offer payment by purchase on account via our partner PayPal Plus.
If you select the purchase on account when paying, you have the possibility to transfer the purchase amount within 14 days.
After you have received the item, follow the payment instructions in the email that PayPal sent you.
You do not need a PayPal account. A delivery note is included with the delivery.

SEPA-Direct Debit Mandat:

For customers from Germany we offer payment by SEPA direct debit, via our partner PayPal.
By confirming the payment order, you give PayPal a direct debit mandate. PayPal will then inform you about the date of the debit.
You do not need a PayPal account. A delivery note is enclosed with the delivery.

Cash on delivery:

You pay the total amount upon receipt of the goods in cash to the respective delivery man. A delivery note accompanies the delivery.

Credit cart:

We accept Visa, Master Card, American Express and Maestro payments. Directly after your order, we instruct the appropriate bank to collect the invoice amount.
Immediately after receipt of payment we will ship your order. A delivery note is enclosed with the delivery.

PayPal & PayPal Express:

Once the order is received, you will immediately receive our PayPal account details by email. Please pay the invoice amount. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

For payment on account, the goods ordered will be shipped or delivered together with the invoice to the customer. The purchase price is due within 14 (fourteen) calendar days from the invoice date.

SOFORT Banking:

For customers from Germany, Austria, Switzerland, Poland, Italy, Spain, Belgium & the Netherlands, we offer immediate payment through our partner Mollie B.V..
We will ship your order immediately after receipt of payment. A delivery note is enclosed with the delivery.

iDeal:

For customers in the Netherlands, we offer the payment by iDeal through our partner Mollie B.V. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

Bancontact:

For customers from Belgium we offer the payment via EPS via our partner Mollie B.V. Immediately after receipt of payment we will ship your order. A delivery note is enclosed with the delivery.

EPS (Electronic Payment Standard):

For customers from Austria we offer the payment via EPS via our partner Mollie B.V. Immediately after receipt of payment we will ship your order. A delivery note is enclosed with the delivery.

giropay:

For customers in the Germany, we offer the payment by giropay through our partner Mollie B.V. Once payment is received, we will ship your order. A delivery note accompanies the delivery.

AMAZON Pay:

Are you an Amazon customer?
Pay now with the address and payment data, which is stored in your Amazon account.

Pick-up in store:

For customers in Germany, we offer pick-up of the goods in our shop in Fulda. In this case, there are no shipping costs. The goods are held for you for 7 days and then released for sale again once this period has passed. In our mega-store, you can pay by EC-card, credit card or cash.

 

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